eStatement Xtra features daily fax or email statement rendering of loan and/or deposit statements and notices.
Community banks today want to innovate their system for Private Banking. Delivering optimal solutions to retain customer satisfaction may be the key differentiator. eStatement Xtra is an inexpensive solution of delivering account transaction detail on periodic basis or on demand. Built on new-generation technology, the solution provides high flexibility for customization. It is designed to support multiple channels including the Internet and mobile, and can be interfaced with disparate host systems and third-party applications.
eStatement Xtra enables the banks to reach out to the customers through use of fax, e-mail and text message and conveniently delivers account balance, statement, non sufficient funds notice and even customer service and advertisement messages. Some financial institutions use this as service channel and generate fee incomes to cover the cost.
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- Reduces cost and labor of manual fax transmission
- Decreases customer service desk workload
- Interfaces with third party applications and core banking system
- Faster and more convenient than Internet Banking
- Increase revenue with fee income
- Sends account statement via fax, email, or cell phone
- Instant notification on demand
- Sends wire notification (wire automation required)
- Generate Reports
– Daily Journal for Fax/Email/ Cellular Notice
– Periodic Journal for transmission records
– Transmission log indicating success or failure
– Fee Income